Listr helps people find and book tickets for events in their city — movies, concerts, theater, sports or a night out. I started with a survey of 12 people and a competitive analysis of existing event apps.
Key findings
- Hidden fees at checkout were the top frustration.
- Easy search and filtering was the most wanted feature.
- Most people find events through social media.
- Notifications about upcoming events matter to most respondents.
User personas
Marta, 28
Social media manager, Madrid
- Goals
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- Stay on top of cultural events and trends
- Find events that match her interests
- Share them on social media
- Frustrations
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- Events scattered across platforms
- Complicated ticket purchasing
- Missing popular events because of late notifications
Carlos, 35
Project manager, Barcelona
- Goals
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- Balance work with leisure
- Discover family-friendly events
- Get timely reminders
- Frustrations
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- Hard to filter events for adults and children
- Cluttered interfaces
- Forgetting planned events without reminders